Product size is not crate size

Packaging, braces, skids and protection increase the shipment dimensions and weight. Get crate count, loaded dimensions and weight from the confirmed order when available.

Match delivery service to the site

Commercial dock, residential curbside, limited access, appointment, liftgate and job-site delivery have different constraints. Confirm truck access and unloading responsibility.

Plan the path to the opening

Measure gates, doors, elevators, stairs, corners and staging areas. Large glass may require carts, suction equipment, lifts or cranes beyond ordinary delivery.

Inspect immediately

Photograph packaging and visible product before signing, note damage on the receipt, preserve packaging and follow the shipment-specific claim process.

Turn the guide into a real opening schedule.

Keep every dimension, option, pressure, document, and delivery note connected to the same opening ID.

Start the configuration

Questions about this topic

Is freight included in the window price?

Only when the accepted quote says so. Custom and oversized freight remains separate until origin, packaging, weight, destination and service are known.